Federal Trade Commission Issues Alert on Tech Support Scams

PUBLISHED: Jul 19, 2018
Relevant to: All Healthcare Organizations

The Federal Trade Commission (FTC) has released an alert on tech support scams. Scammers use pop-up messages, websites, emails, and phone calls to entice users to pay for fraudulent tech support services to repair problems that don’t exist. Users should not pay or give control of their devices to any stranger offering to fix problems.

According to the Alert, scammers are posing as “big-name” companies and using pop-up messages, fake websites, and phone calls to trick users into thinking their computer has an urgent problem. The scammers urge users to call a toll-free number immediately, threatening loss of personal data.

Administrations and users should refer to the FTC Alert, link provided below, for more information. Also included with today’s notices is a link to the National Cybersecurity & Communications Integration Center (NCCIC) fact sheet, Avoiding Social Engineering and Phishing Attacks and an example policy for a Phishing Awareness Education Plan.

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