Joint Commission Requirements for Providers Serving as Interpreters for Fellow Providers
The Joint Commission (TJC) recently issued a new standards Frequently Asked Question (FAQ) about bilingual providers serving as interpreters for fellow providers.
According to TJC, the requirements outlined in standard HR.01.02.01 EP 1 apply for anyone serving the role of “bridging the communication” between a provider and a patient. According to this standard, any individual (including fellow providers) providing translation services in the hospital must be deemed qualified by the organization’s Human Resources Department prior to serving as a translator within the organization.
Further, according to best practice, the organization must ensure the competency of any interpreter by assessing:
- Basic language skills
- Knowledge of healthcare terminology
- Ability to translate simple instructions
Included with today’s notice in an example policy for Interpreter Services.
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