| Subject: | OIG Issues Guidance on Providing Gift Cards To Patients |
| Category: | Office of Inspector General (OIG)
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| Published: | Wed, 30 Jul 2008 - 06:00 am |
| The Office of Inspector General (OIG) has recently issued an Advisory Opinion on a proposal from a health care organization [name redacted] to provide $10 gift cards to patient’s whose service expectations were not met. In this instance, the health care organization wanted to implement a program to manage and resolve patient complaints (e.g., excessive wait times, cancelled appointments, housekeeping or dietary problems, excessive noise, and equipment problems such as broken... The full article is available to StayAlert subscribers. Click here for a free trial subscription. |
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